talech Review

Overview

Though a relatively young company, talech has carved a significant name for themselves as a leading point of sale (POS) system and currently provide their services to over 10,000 loyal clients. talech specializes in POS solutions that are easily scalable and incredibly flexible to suit the rapidly changing needs of dynamic small and mid-sized businesses. With regular software updates, an extremely user-friendly interface, and excellent inventory management, talech will continue to grow and increase in its popularity in the years to come.

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Best For

Growth-minded small and mid-sized businesses who need a point of sale system that can scale up in an instant to meet their needs

talech Highlights

  • EMV ready for most major US processors
  • Order ahead and self-serve kiosk mode capabilities
  • Easily customizable interface
  • Excellent inventory and purchase order (PO) management
  • Integrates seamlessly with a huge range (30+) of software and applications

Pros

  • Advanced restaurant features: table and position management, gratuity and happy hour discounting
  • No minimum commitment period
  • Scalable month-by-month pricing structure
  • Smooth integration with customer relationship management services
  • Regular adding (every 2-3 months) of new software features

Cons

  • May be hard to keep track of the numerous software updates

Ease of Setup

Although there is no clear indication of exactly how long it takes to get talech POS up and running it has been reported that the installation process is smooth and straightforward with few issues, if any at all. For those with specific queries, talech has an extensive customer service offering with plenty of support articles and videos to assist customers as they adjust to using their new POS system. For those still unsure if talech’s point of sale services are right for them, they offer a free, no-obligation demonstration of their services, which shows just how easily their systems adapt to a range of hospitality, retail, and eCommerce businesses.

talech ordering online

Features

As small and mid-sized businesses come in all shapes and sizes, they require POS systems that integrate easily and are highly customizable. And this is talech’s mission. They have developed a highly responsive point of sale system with hospitality, retail, and similar independent businesses in mind.

talech’s point of sale is solely cloud-based, meaning that customers can access vital information about their inventories, employees, and till amounts without having to stop by. The interface packs a wide range of unique features that streamline payment processing through easy order splitting, hot key configuration, and automatic grouping and bundling of separate items.

But talech’s most outstanding feature is its inventory management system, which enables prices to be updated with ease and even for barcodes to be generated and printed out on the spot. In addition, purchase orders, which are usually difficult to create in any POS system, are easily drawn up and updated through talech’s POS. Customers also benefit immensely from talech’s regular software updates, which continually enrich the available range of features while increasing the efficiency of all operational pathways.

Customer Support

Like all well-respected POS systems, talech has an incredible customer support offering, with 24/7/365 access via a variety of different channels. Support can be accessed immediately with a quick phone call or via live chat on their website. For lengthier or less urgent queries, customers may send an email, or search for troubleshooting articles (which are also catalogued clearly by topic) via their support page. Video explanations, a YouTube channel and a dedicated blog also provide additional resources and are available to customers at all times.

Pricing and Processing Charges

 StarterStandardPremium
Best forCafe, basic retailQSR, fast casual, medium size retailFull service restaurants, multi-location businesses
Price$44/month$62/month$89/month
Additional device cost-$35/month$44/month
Device limit1 device onlyUnlimitedUnlimited
Employee limit5 employeesUnlimitedUnlimited
Product limit100 productsUnlimitedUnlimited

talech has ensured their spot among the top POS systems in the market thanks to their highly competitive pricing scheme. Customers may choose between the Starter plan for $44 per month, the Standard plan for $62 per month, or the Premium plan at $89/month - each which covers a single register. However, scaling up or down is simple, and customers may add additional registers with the Standard plan at $35/month (per register), or for $44/month per register on the Premium plan. It must be noted that these rates do come discounted if businesses opt-in for annual billing.

In addition, customers enjoy talech’s lack of set-up and “per transaction” fees - making it an attractive choice for businesses that run many small ticket items, such as gift shops, corner and thrift stores, and cafés.

talech POS register

Contract Terms

Small and mid-sized businesses have unique requirements that can change at the drop of a napkin, which is why talech has no contracts and no formal commitments for either of its plans. The only commitment would be if a customer opts to be billed annually-instead of monthly-for talech’s POS services. Although this is available with some other POS systems, it’s great to see it here, and is a huge benefit to smaller ventures.

Bottom Line

Despite being just five years old, talech is quickly becoming one of the industry’s most popular POS systems, thanks to their highly intuitive and flexible services. Fast-moving small and mid-sized businesses usually require POS systems that are as responsive as they are customizable, and talech certainly fits the bill here. Going forward, talech will continue to increase its market presence and will, without a doubt, become key figure in the POS industry in the years to come.

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