POS Nation is a specialty POS provider for retail stores, restaurants, and specialty store owners. Unlike many POS providers, POS Nation allows users to custom-choose key components of the system, including software, hardware, and peripherals. The US-based team also provides 24/7 support and offers extensive self-help resources through its Teachable-hosted knowledge base, branded as POS University.
POS Nation’s flagship product, its retail POS system, is designed to provide retail owners with real-time insight into stock levels, cash flow, and sales.
Its web-based portal allows purchasing and inventory managers to make intelligent decisions based on current inventory volumes and sales levels.
The online system supports multiple retail locations, which makes it a great option for those deploying the system in chain outlets who want to know up-to-the-minute data about stock levels in each location and move inventory between stores in order to better manage cash flow and take advantage of seasonality in individual outlets.
POS Nation also offers a full catalog of hardware supplies to support the needs of retailers with many different requirements.
Peripherals that the company offers include swipe credit card readers, heat-sensitive receipt printers from Epson, Star, Citizens, POS-X, and HP, cash drawers, barcode scanners (including newer products with the ability to read QR codes), kitchen printers, and specialty label printers.
The basic retail POS system contains a number of features that go beyond basic point of sale technology. These include:
In addition to its general retail POS, POS Nation offers a number of specialty solutions which are pre-configurable to best suit the needs of specific industries.
Options available include:
Each customized edition comes with a specific POS software that has unique features:
POS Nation really shines when it comes to customer support. The US-based team is available 24/7 to assist users with queries via phone, email, or live chat.
The team also offers a huge library of self-help resources through its website. This includes a comprehensive video library, with captioned setup guides for everything from setting up hardware and software components, to creating modifiers when programming menus. Each of the company’s specialty products is covered in depth.
The Standard Care package gives users access to break-fix support, the online training videos, and a hardware warranty package. For $39.99/month, users can upgrade to the higher tier Monthly Support package, which adds inventory import support, remote virus removal, and system restore.
To complement its knowledge center, POS Nation also offers an online remote support area, as well as POS Nation University, which provides a series of dedicated support resources delivered over the Teachable platform.
The basic POS package, which includes the POS software, a touch PC, a receipt printer, a scanner, a cash drawer, and a chip card reader, costs $119/month. Under this tier, users rent the hardware and can cancel at any time by returning the components.
The POS-Hybrid plan costs $1,249 up-front and then $69/month thereafter. Under this plan, users purchase the hardware and make ongoing monthly payments for continued access to the software. The Hybrid package includes a 2-year warranty and a free chip card reader.
For $2,000, users can purchase both the hardware and software up front. This plan, called Upfront Purchase, involves no recurring charges and comes with a 2-year warranty.
The company also offers 2 Cloud packages that include access to POS Cloud software. The monthly rental package is $119/month, and the up-front hardware and software rental package is $1,249 down, and $69/month thereafter.
Under the basic POS packages, users rent the hardware and software components for a monthly fee, and never assume ownership of either.
The hybrid package, available on both the local database and cloud options, allow customers to purchase the hardware upfront and then rent the software for a monthly fee.
Upfront purchase is available for local database installations only and costs $1,999.
The basic package can be canceled at any time by returning hardware. For the latter 2 packages, the plans can also be canceled after which customers will lose access to the POS software.
POS Nation is a brand name of Cutting Edge Technologies, Inc. The company was founded in 2001 and has now amassed almost 2 decades of experience working with customers around tthe United States. The company has more than 7,500 businesses on its books, including restaurateurs, specialty store owners, and general retailers. Its systems have processed more than $1B. In payments. The company is currently directed by Cort Ouzts and has a team of product specialists, technical support experts, and staff members with specific industry knowledge.
3021-B Griffith St, 28203 Charlotte, North Carolina