5 POS Systems that Can Solve Your Restaurant’s Biggest Problems
Power your business with the POS systems built by restaurant people, for restaurant people
Point of sale (POS) systems aren’t just about purchases and cash flow. They keep track of inventory, accounting, customer and staff behavior, create menus, manage online orders and so much more. And the data that POS analytics provides is a treasure trove of customer and staff behavior, enabling managers and owners to make more confident business decisions.
This is why the right POS system can solve the most common problems restaurants, bars and cafes face because let’s be honest, the restaurant business is chaotic enough - don’t make it any harder on yourself.
Here we’ve put together a list of the top 5 POS systems on the market today, with a clear break-down of the most common problem areas they can solve for your restaurant.
1) TouchBistro: Customize and Pay Only for What You Need
One of the biggest mistakes restaurants make is using a POS system that’s not customizable or simple not customized for their specific needs. This can mean that they’re wasting their time and money on a system with features that may not be relevant for them.
TouchBistro is the most customizable of all the POS systems on the market, with 200 iOS-based features that suit all types of restaurants, including quick service, food truck, bars and pizza joints, coffee shops, stadiums and food chains. Whether a small food truck or a full-service cafe or restaurant, you’ll be able to match your system to your needs.
2) Square: No more long lines
Waiting too long to pay can spoil a meal and cause a customer to leave a bad review or worse, decide to never come back.
Square solves this with a simple plug-in card swipe that can be inserted into the headphone jack of mobile devices, enabling tableside payments and faster service and turnaround. The mobile jack can sync with a Square register and all systems are automatically updated simultaneously. With Square simplicity is key, proving that sometimes less really is more.
3) LightSpeed: Understanding your customers
Many restaurant owners run their businesses based on an assumption of what the customer wants. But now, with POS systems that enable clear data collection and reporting, owners can get an exact picture of what their customers are ordering or how much inventory is going to waste and can make decisions based on real data, not just gut feelings.
Lightspeed is a cloud-based solution that offers an intuitive interface and advanced analytic functions. These functions enable you to easily dig deep into data to better understand employee performance and customer behavior. Put simply, these means you won’t be left making assumptions about your customers. Lightspeed will give you the key insights you need to run your restaurant efficiently.
4) Upserve: Menu Design and Creation
Lacking focus, large menus take longer to order from and your best dishes can get lost in all the text. Also, when your menus aren’t organized and easy to browse, a wrench is thrown into your restaurant's workflow and tables will take longer to serve.
While most POS systems offer menu creation features, Upserve gives you the maximum ability to customize your menu to fit your needs and style. For example, it’s intuitive menu creation features enable you to avoid confusing or messy menus by batching items by their popularity. This way your menu will be uniquely designed to boost your bottom line.
5) Toast: Keeping your staff happy
Unhappy staff is every restaurant’s worst nightmare. When workers aren’t getting tipped enough, or at all, even the best cafes and restaurants can quickly get a bad rep. Sometimes, waiters aren’t getting tipped well either because they’re frustrated with the workflow in your restaurant (and customers pick up on the frustration) or because your existing POS system isn’t tailored to encourage tipping.
Toast solves these issues by presenting each customer with fair tip percentages. That way, customers are more likely to tip, and tip more often. The system also creates an easy way for servers to split bills or merge tables. With these features, and many more, Toast will boost your servers’ tips and make their work flow less problematic. With Toast you’ll have happy servers - which means happy customers.
Your POS system can really be the difference between loving your restaurant and dealing with a constant headache. From managing inventory and monitoring employee performance to understanding all of your data to ensure the best customer experience, the right POS system can transform your restaurants or cafe and dramatically increase your profits.
If you’re still not sure which POS is right for your restaurant, check out our list of the best POS systems of 2019.